Explore our most frequently asked questions to help you understand our services better.
Have children under 15 years of age OR parents who are sick/ill
Each family is eligible to apply for ONE (1) maid
Employer must not have declared bankruptcy previously
For second maid, the employer must :
have a valid reason
Annual income of RM120,000 per annum.
have income under the conditions stipulated by Immigration Department of Malaysia.
Muslim Employers can only eligible to hire Muslim Maid
Your maid will be employed under you on a 2-year contractual basis and with the mutual agreement between you and your maid as well as the latest governmental rules and regulations, she can work for you for unlimited years (indefinitely).
However, our package only usually provide you with 1st year permit, you’ll have to renew the permit for 2nd year and following years if you would like to extend her services after contract period on a mutual agreement basis.
As an employer, you are responsible for the welfare of your assigned maid. That includes :
You will also be governed by the terms & condition of maid employment by the Immigration Dept of Malaysia.
Report the incident to 1Sarawak Agency’s customer representative and seek advice on how to lodge a police report to submit to the Immigration Department of Malaysia.
Firstly, identify if the requested tasks or the treatment towards the maid from family members are :
to the maid. Despite being from another country, Maids are still human beings, and when their culture, dignity, or safety is being threatened. It is understandable behaviour to retaliate. Additionally, 1Sarawak Agency provides free consultation and re-training to assist you in handling your maid. Otherwise, should the maid still be under their 3-months warranty period, you are eligible to replace your existing maid with another.
As an employer, try to see your maid as another person here to help you with your daily household tasks instead of your employee. That said, you are not allowed to :